Xara Collection is looking for a Restaurant Supervisor to join our fantastic and dynamic Food & Beverage team at Trattoria AD1530.
The Role
Under the general guidance and supervision of the Restaurant Manager, you will assist in the day-to-day operations of Trattoria AD1530, ensuring that guests receive the highest standards of service and hospitality, making their dining experience a memorable one.
As Restaurant Supervisor, you will play a key role in leading the front-of-house team, maintaining operational excellence, and ensuring a seamless and efficient service throughout each shift. You will also be responsible for promoting and upholding the values and service philosophy of Relais & Châteaux, ensuring that every guest enjoys an authentic, personalised and exceptional dining experience.
Key Responsibilities
- Oversee and support front-of-house operations during assigned shifts.
- Lead, motivate and support the service team to deliver exceptional customer service.
- Ensure high service standards and guest satisfaction at all times.
- Deliver and maintain the Relais & Châteaux service standards, ensuring attention to detail and a personalised approach to guest interactions.
- Manage reservations, table allocations and guest requests efficiently.
- Ensure team members are knowledgeable about menus, ingredients, allergens, beverages and daily specials.
- Maintain cleanliness, organisation and proper setup of all service areas.
- Handle guest feedback, concerns and complaints promptly, professionally and discreetly.
- Ensure compliance with company policies, health and safety regulations, food safety and hygiene standards.
- Foster a positive working environment that encourages teamwork, professionalism and continuous improvement.
What We’re Looking For
- Previous experience in a supervisory or senior service role within a restaurant or hospitality environment.
- Previous experience within a luxury hospitality environment will be considered an asset.
- Strong leadership, communication and interpersonal skills.
- A genuine passion for hospitality and creating memorable guest experiences.
- Excellent organisational, problem-solving and multitasking abilities.
- Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
- Professional appearance and positive attitude.
- Good command of English; additional languages will be considered an asset.
- Flexibility to work evenings, weekends and public holidays as required.
If you are passionate about hospitality, we would love to hear from you.
Apply Now by sending your CV to hr@xaracollection.com